Score from 3552 reviews
- Amsinckstr. 53, 20097 Hamburg,
Germany - 
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Highlights
On-site restaurant
Sun-filled terrace
Entirely smoke-free property
Parking directly at the property
Comfortable family rooms
24/7 front desk support
On-site restaurantSun-filled terraceEntirely smoke-free propertyParking directly at the propertyComfortable family rooms24/7 front desk support
Superior Double Room Description, photos, price, amenities
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- carpeted floor,
- iron,
- soundproofed rooms,
- work desk,
- heating,
- wardrobe/closet,
- non-feather pillow (synthetic),
- air conditioning,
- bedside socket,
- safe deposit box,
- waste bin
- shower,
- bathtub or shower,
- private bathroom,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- toilet
- telephone,
- television (tv),
- radio,
- pay-per-view channels,
- satellite tv channels,
- flat-screen tv
- refrigerator
- wake-up service,
- key card access,
- towels,
- bed linen
- upper floors accessible by lift (to room),
- lift access (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
Every room is equipped with a flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a fridge, tea&coffee making facilities and WiFi.
Room size:
Superior Double Room - 24 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Superior Twin Room Description, photos, price, amenities
- soundproofed rooms,
- non-feather pillow (synthetic),
- iron,
- waste bin,
- bedside socket,
- wardrobe/closet,
- safe deposit box,
- heating,
- work desk,
- carpeted floor,
- air conditioning
- private bathroom,
- complimentary toiletries,
- shower,
- toilet paper,
- toilet,
- bathtub or shower,
- hairdryer
- television (tv),
- satellite tv channels,
- pay-per-view channels,
- telephone,
- radio,
- flat-screen tv
- refrigerator
- towels,
- key card access,
- wake-up service,
- bed linen
- upper floors accessible by lift (to room),
- lift access (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
The rooms are equipped with 2 large beds, a flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a fridge, tea&coffee making facilities and WiFi.
Room size:
Superior Twin Room - 24 m2
Bedroom 1 – Single bed
Max persons: 2
Superior Queen Room with Sofa Bed Description, photos, price, amenities
- air conditioning,
- heating,
- wardrobe/closet,
- work desk,
- safe deposit box,
- carpeted floor,
- non-feather pillow (synthetic),
- waste bin,
- sofa,
- sofa bed,
- soundproofed rooms,
- bedside socket,
- iron
- complimentary toiletries,
- bathtub or shower,
- shower,
- toilet,
- hairdryer,
- private bathroom,
- toilet paper
- flat-screen tv,
- telephone,
- pay-per-view channels,
- radio,
- satellite tv channels,
- television (tv)
- refrigerator
- towels,
- wake-up service,
- bed linen,
- key card access
- lift access (to room),
- upper floors accessible by lift (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
The rooms are equipped with a double bed with a built-in sleeping sofa, flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a fridge and tea&coffee are free of charge.
Room size:
Superior Queen Room with Sofa Bed - 24 m2
Bedroom 1 – Double bed, Sofa bed
Max persons: 4
Privilege King Room, quiet location, Minibar ALLin Description, photos, price, amenities
- work desk,
- wardrobe/closet,
- iron,
- air conditioning,
- heating,
- waste bin,
- carpeted floor,
- bedside socket,
- safe deposit box,
- non-feather pillow (synthetic),
- soundproofed rooms
- bathrobe,
- shower,
- private bathroom,
- toilet paper,
- slippers,
- hairdryer,
- complimentary toiletries,
- toilet,
- bathtub or shower
- telephone,
- television (tv),
- radio,
- satellite tv channels,
- pay-per-view channels,
- flat-screen tv
- coffee machine,
- minibar
- wake-up service,
- bed linen,
- towels,
- key card access
- lift access (to room),
- upper floors accessible by lift (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
Every room is equipped with a flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a bathrobe, a fridge, tea&coffee making facilities and WiFi.
Room size:
Privilege King Room, quiet location, Minibar ALLin - 24 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Privilege King Room with Sofa, quiet location, Minibar ALLin Description, photos, price, amenities
- air conditioning,
- soundproofed rooms,
- bedside socket,
- wardrobe/closet,
- non-feather pillow (synthetic),
- waste bin,
- carpeted floor,
- heating,
- sofa,
- work desk,
- iron,
- sofa bed,
- safe deposit box
- hairdryer,
- slippers,
- private bathroom,
- complimentary toiletries,
- bathrobe,
- toilet paper,
- bathtub or shower,
- shower,
- toilet
- satellite tv channels,
- flat-screen tv,
- pay-per-view channels,
- television (tv),
- radio,
- telephone
- minibar,
- coffee machine
- bed linen,
- wake-up service,
- towels,
- key card access
- lift access (to room),
- upper floors accessible by lift (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
The rooms are equipped with a double bed with a built-in sleeping sofa, flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a bathrobe, a fridge and tea&coffee are free of charge.
Room size:
Privilege King Room with Sofa, quiet location, Minibar ALLin - 24 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Junior suite with Kingsize Bed and Sofa, Minibar ALLin Description, photos, price, amenities
- non-feather pillow (synthetic),
- carpeted floor,
- soundproofed rooms,
- heating,
- safe deposit box,
- waste bin,
- bedside socket,
- iron,
- sofa bed,
- work desk,
- air conditioning,
- wardrobe/closet,
- sofa
- toilet paper,
- bathrobe,
- private bathroom,
- slippers,
- bathtub or shower,
- toilet,
- complimentary toiletries,
- shower,
- hairdryer
- flat-screen tv,
- satellite tv channels,
- radio,
- telephone,
- television (tv),
- pay-per-view channels
- minibar,
- coffee machine
- key card access,
- towels,
- wake-up service,
- bed linen
- upper floors accessible by lift (to room),
- lift access (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
The rooms are equipped with a double bed with a built-in sleeping sofa, flat screen TV, a private bathroom, a mobile desk, a wardrobe with a built-in safe, a bathrobe, a fridge and tea&coffee are free of charge.
Room size:
Junior suite with Kingsize Bed and Sofa, Minibar ALLin - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Choose your ideal room at Mercure Hotel Hamburg City
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Double Room
- Superior Twin Room
- Superior Queen Room with Sofa Bed
- Privilege King Room, quiet location, Minibar ALLin
- Privilege King Room with Sofa, quiet location, Minibar ALLin
- Junior suite with Kingsize Bed and Sofa, Minibar ALLin
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
cycling routes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access
Transport & getting around
local public transport passes, disabled-access parking
Reception & guest support
24/7 front desk, currency exchange service, excursion booking desk, baggage hold, secure lockers
Shared spaces for guests
outdoor terrace area, patio/outdoor seating
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, bathroom emergency pull cord, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided, including options for private and accessible parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Superior Double Room
- Superior Twin Room
- Superior Queen Room with Sofa Bed
- Privilege King Room, quiet location, Minibar ALLin
- Privilege King Room with Sofa, quiet location, Minibar ALLin
- Junior suite with Kingsize Bed and Sofa, Minibar ALLin
